Dental Office Administration Certificate

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PROGRAM DETAILS

​DELIVERY: 
Distance Education | Online
Instructor Supported | Individualized Coaching and Support

CERTIFICATION REQUIREMENTS
Certification awarded upon completion of Level 1 and Level 2  as well Certification Examination within a 12 month period.
Passing grade - 70%  overall

AVAILABILITY: 
Canada-Wide
*Excl. QC, YT, NT, NU

COURSE COMMENCEMENT: 
Continuous Intake - Start Anytime!
Course Access provided within 24 hours of Registration

DURATION: 
12 Month Maximum
Approx. 400 Hours | Self-paced Schedule | Part-time

LICENSING AND FINANCIAL AID: 
Evolve's Dental Office Administration course  does not require or hold provincial licensing.   Financial Aid options are not available.

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ADMISSIONS

ACADEMIC REQUIREMENTS:
​There are no formal student prerequisites for Evolve's Dental Office Administration Courses. 
Recommended prerequisites    listed below are important to success in the program, as well as within the workplace.
​
Solid Understanding of the English Language

Proficiency in Basic Math:
​- Addition and Subtraction
- Multiplication and Division
- Calculating Percentages

 Intermediate Computer and Technology Skills: ​​          
- Typing Speed minimum 35 wpm
Ability to:
- Download Software
- Download PDF files
- Use links to view external sites
- Create and Submit Word documents 
- Create Screen Capture images
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​TECHNOLOGY REQUIREMENTS
This online program requires students have access to a computer with  Internet Access,  Microsoft Word  and  Adobe Reader.

​Software Compatibility - A  Window’s based Operating System is necessary for compatibility with the  Dentrix Learning Edition Software CD used in this program  (iPad and Mac are not compatible).
​  See  Dentrix System Requirements ​

Not Sure if Your Computer is Software Compatible? 
Contact  admin@evolvedentalacademy.com  with the make and model of your computer,
​and we'll find out for you!  *Lender computers available for an additional fee*​

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CAREER OUTLOOK

Career Opportunities 
Work in a General or Specialty Dental Practice as  a Dental Receptionist or Administrator.  With industry experience move into positions such as Office Manager, Account Manager, Treatment
Coordinator  or Dental Consultant.

Salary Expectations
New graduates may expect to earn $17-$20/hour. Wages will be depending on office location and job duties assigned. Dental Administration offers many career advancement opportunities allowing employees to increase their salary with experience. 

Work Schedule
Dental offices operate varying hours allowing the opportunity for weekday, evening or weekend shifts as well as full time or part time employment. ​

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PROGRAM FEES

Tuition
Level 1:   $990.00
Level 2:   $990.00
Final Exam: $0
(Level 1 and 2 must be complete within a 12 month period with overall average of 70% in order to  write  final exam)

Payment Plan
$165 x 12 months

​Tuition Fees Include:

• Registration, Administrative Fees and GST
• All Course Textbooks and Materials
• Learning Edition Dental Software (CD and Study Guide)
• Instructional Videos 
• Unlimited Instructor Support During and After Program Completion
• Employment Preparation and Transition Assistance

*Lender Computer: $300.00 
​Lender Fee Includes Shipping and $200.00 Refundable Deposit

*Final Examination Re-write: $25.00
*If Applicable

I'm Ready, When Can I Start? 

Register Online Today and Receive Course Access
within 24 Hours!
There are NO formal prerequisites for Evolve's Dental Office Administration program.
Prospective students should review the   Recommended Prerequisites    and Technology Requirements    listed under Admission Requirements prior to registration.

Select the   APPLY NOW    link below access Evolve's online registration form for this program.
*Tuition Fees are payable online
*Course Access Provided within 24 Hours of Registration

COURSE OUTLINE

LEVEL 1 CURRICULUM

Intro to dentistry, communication,  legalities and infection control

​Unit 1:  INT-11 | COM-12 | LAW-13 | INC-14
Overview:

• The Dental Team and Dental Specialties
• Aspects of the Administrative Role
• The Communication Process
• Communication Barriers and Effective Communication Techniques
• Interpersonal Skills and Competencies of the Dental Administrator
• Written Communication Techniques
• Accreditation and Education for Dental Professionals 
• Legal Considerations for the Dental Team
• Privacy Laws and Code of Ethics
• Methods of Disease Transmission
• Infection Control and Standard Precautions in the Dental Setting
• Sterilization Practices and Waste Management Techniques

clinical knowledge and practices for  the administrative role

​Unit 2: TER-21 | CLN-22 | CLN-23 | PRO-24
Overview: 

• Clinical Terminology and Abbreviations
• Facial Anatomy and the Oral Cavity
• Parts and Tissues of a Tooth
• Types of Dentition
• Tooth Location Identification
• Types of Teeth and Identifying Characteristics 
• Tooth Nomenclature and Numbering Systems
• Surface Identification
• Deciphering Dental X-rays
• Common Dental Procedures 
• The Importance of Preventive Care​

Patient records, scheduling management and dental procedure codes

​Unit 3: REC-31 | PRO-32 | SCH-33
Overview: 

• ​Scheduling Terms and Charting Abbreviations
• Managing the Patient Record
• Contents of the Patient Chart
• Navigating a Procedure Code Guide
• Common Procedure Codes
• Scheduling Methods and Appointment Management
• Scheduling Considerations and Preferences
• Appointment Types
• Scheduling System Protocols ​

LEVEL 2 CURRICULUM

FINANCIAL PROCESSES, BILLING AND DENTAL CLAIMS MANAGEMENT 

​Unit 4: TER-41 | FIN-42 | BIL-43
Overview:

• ​Financial Terminology and Abbreviations
• Understanding Insurance Benefits in Canada
• Dental Fee Guides 
• Patient Education and Responsibility
• Financial Policies 
• The Insurance Benefits Booklet
• Dental Claims Submissions
• Managing Claim Delays and Denials
• The Billing Process

SYSTEMS MANAGEMENT AND SCRIPTING

​Unit 5: SYS-51 | SCR-52
​Overview: 

• Managing Administrative Systems
• Chart Auditing
• Professional Wording
• Conflict Management
• ​Scripting for the Workplace

DENTAL SOFTWARE

Unit 6: OVR-61 | CLI-62 | FAM-63 | APT-64 | LED-65 | TRE-66 | REP-67
​Overview: 

• Practice Customization       
• Patient Information Management
• The Appointment Schedule 
• Billing and Financial Processes
• Treatment Planning
• Clinical Charting
• Reporting and Systems Management ​

EMPLOYMENT PREPARATION AND TRANSITION

​Unit 7: TSK-71 | EMP-72
Overview: 

• ​Routine and Day to Day Operations
• Time Management and Productivity
• Employment Preparation
• Workplace Transition
• Cover Letter and Resume Writing
• Interview Techniques

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​Education Suited to Meet YOUR Individual Learning Needs
Through Evolve's delivery format, we are able to provide coaching and support suited to each students'  schedule and unique learning needs

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​Post Graduation Support!
We understand the difficulties of transitioning from the classroom to the workplace.  For this reason, graduates have continued access to their program instructor to use as a resource while obtaining employment as well as once they start working. 

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​Learn at your own Pace, from the Comfort of Home
Evolve's entire curriculum is offered online, providing students with the flexibility of learning from anywhere and according  to their own schedule. 

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APPLY NOW

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