Dental Office Administration Certificate
Individual Course Options

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PROGRAM DETAILS

Evolve's Individual Course option gives students additional flexibility in their studies. Choose from taking certain parts of the curriculum, or complete all of the courses in order to earn your Certificate in Dental Administration.
​This is a great choice for current dental employees who require training in specific areas, as well as students who wish to study on a part-time basis. 

​DELIVERY: 
Distance Education | Online
Instructor Supported | Individualized Coaching and Support

CERTIFICATION REQUIREMENTS
Certification awarded upon completion of Units 1-7  as well as the Certification Examination within a 12 month period.
Passing grade - 70%  overall

AVAILABILITY: 
Canada-Wide
*Excl. QC, YT, NT, NU

COURSE COMMENCEMENT: 
Continuous Intake - Start Anytime!
Course Access provided within 24 hours of Registration

DURATION: 
12 Month Maximum
Approx. 400 Hours | Self-paced Schedule | Part-time

LICENSING AND FINANCIAL AID: 
Evolve's Dental Office Administration course  does not require or hold provincial licensing. Financial Aid options are not available.

Download Course Brochure

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PROGRAM FEES

Tuition  
Full Course Package
Units  1-7 + Certification Exam
Total - $3900

Individual Courses 
Unit 1 -   $400
Unit 2 -  $600
Unit 3 -  $600
Unit 4 -  $600
Unit 5 -  $400
Unit 6 -  $900
Unit 7 -  $200
Certification Exam - $200
Total - $3900
​
​Tuition Fees Include:

• Registration, Administrative Fees and GST
• All Course Textbooks and Materials
• Learning Edition Dental Software (Unit 6)
• Instructional Videos 
• Unlimited Instructor Support During and After Program Completion
• Employment Preparation and Transition Assistance

*Lender Computer: $400.00 
​Lender Fee Includes Shipping and $200.00 Refundable Deposit

*Final Examination Re-write: $25.00
*If Applicable

ADMISSIONS

ACADEMIC REQUIREMENTS:
​There are no formal student prerequisites for Evolve's Dental Office Administration Courses. 
Recommended prerequisites listed below are important to success in the program, as well as within the workplace.
​
Solid Understanding of the English Language

Proficiency in Basic Math:
​- Addition and Subtraction
- Multiplication and Division
- Calculating Percentages

 Intermediate Computer and Technology Skills: ​​          
- Typing Speed minimum 35 wpm

Ability to:
- Download Software
- Download PDF files
- Use links to view external sites
- Create and Submit Word documents 
- Create Screen Capture images
​
​TECHNOLOGY REQUIREMENTS
This online program requires students have access to a computer with  Internet Access,  Microsoft Word  and  Adobe Reader.

​Software Compatibility - A Window’s based Operating System is necessary for compatibility with the Dentrix Learning Edition Software used in this program.
(iPad and Mac are not compatible)
​See Dentrix System Requirements ​

Not Sure if Your Computer is Software Compatible? 
Contact  [email protected]  with the make and model of your computer ​and we'll find out for you!  

​*Lender computers available for an additional fee*​

APPLY NOW

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​Education Suited to Meet YOUR Individual Learning Needs
Through Evolve's delivery format, we are able to provide coaching and support suited to each students' schedule and unique learning needs.

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​Post Graduation Support!
We understand the difficulties of transitioning from the classroom to the workplace.  For this reason, graduates have continued access to their program instructor to use as a resource while obtaining employment as well as once they start working. 

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​Learn at your own Pace, from the Comfort of Home
Evolve's entire curriculum is offered online, providing students with the flexibility of learning from anywhere and according  to their own schedule. 

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I'm Ready, When Can I Start? 

Register Online Today and Receive Course Access
within 24 Hours!

There are NO formal prerequisites for Evolve's Individual Courses.

Prospective students should review the  Recommended Prerequisites and Technology Requirements listed above under Admission Requirements prior to registration.

Select the APPLY NOW link below to access Evolve's online registration form for this program.

*Tuition Fees are payable online
*Course Access Provided within 24 Hours of Registration

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COURSE OUTLINE

unit 1: Intro to dentistry, communication,  legalities and infection control

​Unit 1:  INT-11 | COM-12 | LAW-13 | INC-14
Overview:

• The Dental Team and Dental Specialties
• Aspects of the Administrative Role
• The Communication Process
• Communication Barriers and Effective Communication Techniques
• Interpersonal Skills and Competencies of the Dental Administrator
• Written Communication Techniques
• Accreditation and Education for Dental Professionals 
• Legal Considerations for the Dental Team
• Privacy Laws and Code of Ethics
• Methods of Disease Transmission
• Infection Control and Standard Precautions in the Dental Setting
• Sterilization Practices and Waste Management Techniques

unit 2: clinical knowledge and practices for  the administrative role

​Unit 2: TER-21 | CLN-22 | CLN-23 | PRO-24
Overview: 

• Clinical Terminology and Abbreviations
• Facial Anatomy and the Oral Cavity
• Parts and Tissues of a Tooth
• Types of Dentition
• Tooth Location Identification
• Types of Teeth and Identifying Characteristics 
• Tooth Nomenclature and Numbering Systems
• Surface Identification
• Deciphering Dental X-rays
• Common Dental Procedures 
• The Importance of Preventive Care​

unit 3: Patient records, scheduling management and dental procedure codes

​Unit 3: REC-31 | PRO-32 | SCH-33
Overview: 

• ​Scheduling Terms and Charting Abbreviations
• Managing the Patient Record
• Contents of the Patient Chart
• Navigating a Procedure Code Guide
• Common Procedure Codes
• Scheduling Methods and Appointment Management
• Scheduling Considerations and Preferences
• Appointment Types
• Scheduling System Protocols ​

unit 4: financial processes, billing and dental claims management

​Unit 4: TER-41 | FIN-42 | BIL-43
Overview:

• ​Financial Terminology and Abbreviations
• Understanding Insurance Benefits in Canada
• Dental Fee Guides 
• Patient Education and Responsibility
• Financial Policies 
• The Insurance Benefits Booklet
• Dental Claims Submissions
• Managing Claim Delays and Denials
• The Billing Process

unit 5: systems management and scripting

​Unit 5: SYS-51 | SCR-52
​Overview: 

• Managing Administrative Systems
• Chart Auditing
• Professional Wording
• Conflict Management
• ​Scripting for the Workplace

unit 6: Dental software

Unit 6: OVR-61 | CLI-62 | FAM-63 | APT-64 | LED-65 | TRE-66 | REP-67
​Overview: 

• Practice Customization       
• Patient Information Management
• The Appointment Schedule 
• Billing and Financial Processes
• Treatment Planning
• Clinical Charting
• Reporting and Systems Management ​​

Unit 7: employment preparation and transition

Unit 7: TSK-71 | EMP-72
Overview: 

• ​Routine and Day to Day Operations
• Time Management and Productivity
• Employment Preparation
• Workplace Transition
• Cover Letter and Resume Writing
• Interview Techniques

Certification exam

Certification Exam
Students may only write the Certification Exam upon completion of Units 1-7.
​
Overview: 

• Part A Exam - Units 1-4
• Part B Exam - Dentrix Software

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APPLY NOW

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